How To Name Your Call Center Business
Have you got the knack for talking to people? If you’re well versed in the art of conversation, starting a call center could well prove to be a profitable venture, especially given that the global call center industry is expected to reach a market size of close to $500bn by 2027.
But in order to score clients, you need an impressive name for your new business! In our guide below, you’ll learn everything you need to know about how to create a compelling call center name.
The Call Center Name Generator is available at the top of the page to turn your initial ideas into creative call center names. We recommend trying it out now before continuing with the rest of the tutorial.
Our branding experts have also put together plenty of call center name ideas, a competitor analysis of leading companies in the field, and key tips for building a unique name for your business.
20 Call Center Name Ideas
To help you get started, we’ve put together 20 of our favorite call center names from the Call Center Name Generator. Which of these names appeal to you? Remember to try the Call Center Name Generator yourself and see if you can produce even better call center name ideas!
- Support Bureau
- Ace Customer Care
- Satellite BPO
- Direct Phones Co.
- Spoken Word Sales
- Cornerstone Support
- Affinity Answers
- Golden Leads
- Wonder Comms
- Infinity Outsourcing
- Intouch Calls
- Assured Sales
- The Lead Pro
20 More Call Center Name Ideas
- Call Max
- All Around Call Care
- Premier Customer Care
- Allied Customer Support
- CallPoint Care
- Integrated TeleCare
- Integrated Customer Services
- CallCore Professionals
- Allied Call Center
Best Real-world Call Center Names
We’ve also scoured the industry to find five of the best real-world call center names. The list below features some of the biggest call center companies in terms of revenue as well as niche businesses that provide specialized services.
For each name, we’ve explained what makes it so effective. Consider which ones resonate with you and try to come up with some of your own ideas to use with the Call Center Name Generator.
Founded in 1957, DialAmerica is one of the oldest telemarketing companies around. Today, it remains at the top of the game for customer-focused teleservices and boasts locations across the U.S. The name is simple: it clearly communicates the services provided by the company and its geographical area of influence for potential clients. The decision to combine the two words makes branding more distinctive.
Concentrix is a California-based business services company that specializes in sales development and customer engagement. It’s an innovative name that starts and ends with the two letters that make up the industry abbreviation for customer experience: CX. The unusualness of the word “Concentrix” also makes for a highly memorable and brandable name.
Based in the U.S., Leadium is a lead generation company that supports businesses in the B2B sector with outbound sales. This is an eye-catching, non-standard name that stands out among competitors. Nevertheless, it’s still easy to say aloud and also communicates the company’s specialist area of lead generation.
Wow24-7 is a Ukrainian customer support outsourcing company with a global client base. The use of the exclamation “Wow” suggests that the company provides a high level of service that leaves partners impressed. “24-7” alludes to the company’s capacity to provide round-the-cloud support to clients.
Formerly known as TeleTech, TTEC is a leading American customer experience services company based in Colorado. Now shortened, the name provides a more concise alternative to its predecessor. However, it still conveys the company’s USP of using advanced technology solutions to tackle modern-day customer experience issues.
How to Name Different Types of Call Centers
We’ve already seen that call centers serve a variety of different purposes. For example, some focus on customer support while others generate new leads.
If you’re opening a new call center company, you need a name that reflects the type of services provided. That’s why we’ve explained how to tailor your company name to the two main types of call centers: inbound and outbound.
Inbound call centers
Inbound call centers employ agents who receive calls from customers. Typically, inbound call centers offer customer service over the phone to help people with technical problems or resolve complaints.
Inbound call agents require a specific skill set that can be summarized as polite, patient, and knowledgeable. These are the qualities that need to be at the core of your business.
Some of the most common words that appear in inbound call center names include:
Try using some of the above keywords alongside another word that more closely links to your company value to create your new call center name.
Outbound call centers
Outbound call centers employ agents to make calls to prospective customers on behalf of a business or client. Outbound calls are usually made for sales, telemarketing, or lead generation purposes.
A successful outbound call center needs employees that are confident, persuasive, and able to build relationships quickly.
Some of the most common words that appear in outbound call center names include:
Consider pairing these keywords with a word that reflects your business vision to create your call center name.
Use the Call Center Name Generator
If you are struggling with coming up with a name by yourself, don’t worry! The Call Center Name Generator is on hand to do the thinking for you.
Type one of the bulleted keywords above depending on your type of call center into the search bar at the top of this page. Once you hit enter, the Call Center Name Generator will display dozens of call center name ideas that use your selected word in a creative way.
For best results, use the filter options on the left of the screen to refine the list of call center names displayed by the Call Center Name Generator. These include limits on the character length and number of words, choice of keyword positioning, and a toggle for rhyming features.
5 Tips for Creating Unique Call Center Name Ideas
Make sure to follow these five tips for creating original call center name ideas!
1. Experiment with wording
Many of the best call center name ideas come together when unusual wording is used. Combining two words together or using non-standard spelling can help to make your name more eye-catching and brandable.
Leadium and Concentrix are two good examples from earlier. If you want a name like this, tick the “One Word” box on the Call Center Name Generator to view results that transform your selected keyword into a creative new word.
2. Use rhythm
Another great technique for making your name stand out to clients is to incorporate rhythmic qualities. This can be easily achieved through alliteration or by using words that follow the vowel/consonant/vowel rule.
This can also be easily implemented with the Call Center Name Generator. Simply turn on the “Rhyming” function before searching to view names that use catchy, repeated sounds.
3. Communicate your values
If you can communicate your qualities and values in your call center name, you’re already giving prospective clients a reason to choose you over one of your competitors.
Think carefully about what will set your service apart. This could be your use of innovative technology, a people-focused approach, or expertise in a variety of languages. If possible, try to subtly communicate this in your call center name.
4. Be concise
The best call center names are always short and snappy. As a general rule, try to limit your name to two words and only use words that are three syllables or less. This will help to make your name more memorable for clients.
Remember that you can impose character and word limits on the Call Center Name Generator so that you only view concise call center name ideas.
5. Remember to check availability
There are tens of thousands of call centers scattered around the world. Before you settle on a name, you need to make sure that another call center business hasn’t already got there first!
Search company directories to verify that your name hasn’t already been trademarked. It’s also recommended that you purchase a web domain that’s consistent with your company name so that potential clients can find you easily.
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